Refund policy

Provisional text. Written by the Buxy team and pending legal review (O5). The final version will replace this one. The Spanish version prevails.

1. The guarantee

There are 14 days from the charge to ask for a refund, no questions asked.

2. How to ask

Write to soporte@buxy.app from the email of the account, with the date of the charge.

3. How it is returned

The refund goes to the same card used to pay. The bank may take a few days to show it.

4. After the 14 days

Outside the period, a refund is considered case by case. Monthly plans can be canceled at any time, and canceling avoids the following charges.

5. A wrong charge

If the payment was made on the wrong account, it is refunded and bought again on the right account.